1. Data controller
The data controller is Assiglobal S.r.l. Unipersonale, with registered office at Via IV Novembre 45, 38027 Malè (TN), Italy, VAT no. 02058800224. BookingCare is a brand of Assiglobal S.r.l.
Internal privacy contact: Gianni Rosina
Contact for privacy requests: amministrazione@bookingcare.travel
The Controller has not appointed a Data Protection Officer (DPO).
2. Who this notice is for
This notice concerns visitors to the partner.bookingcare.travel website and anyone who contacts us using the forms on the website. They are usually owners, directors, managers and staff of accommodation providers, and consultants working in the tourism sector.
3. What data we process
Data you provide through the contact forms: first name, last name, email, phone number, name and type of property, role, location, content of the request.
Browsing data: the systems that run the website collect certain technical data, such as IP address, browser type and time of access. This data is needed for the website to work and to keep it secure. The use of cookies and analytics and marketing tools is described in the Cookie Policy.
4. Why we process data and on what legal basis
| Purpose | Legal basis |
|---|---|
| Responding to requests for information, demos or appointments and managing contacts prior to a possible agreement | Performance of pre-contractual measures taken at your request (Art. 6(1)(b) GDPR) |
| Sending newsletters, service updates and event invitations | Your consent, which is optional and can be withdrawn at any time (Art. 6(1)(a) GDPR and Art. 130 of Italian Legislative Decree 196/2003) |
| Ensuring the website works properly and securely | Legitimate interest of the Controller (Art. 6(1)(f) GDPR) |
| Complying with legal obligations and defending a right in court | Legal obligation and legitimate interest (Art. 6(1)(c) and 6(1)(f) GDPR) |
When we send you newsletters, we may record whether the message is opened and which links are clicked. This helps us assess how useful our communications are.
We do not make decisions based solely on automated processing, including profiling.
5. Mandatory data
The data marked as mandatory in the forms is needed to respond to your request: without it we cannot follow up on your enquiry. Consent to the newsletter is optional and refusing it has no effect on how your request is handled.
6. How we process data and how long we keep it
Data is processed using electronic tools and appropriate security measures. We keep it for:
- contact requests that do not lead to a contractual relationship: 24 months from the last contact;
- data used for the newsletter: until consent is withdrawn;
- data relating to a contractual relationship: for the duration of the relationship and then for the period required by law for civil and tax obligations.
At the end of these periods the data is deleted or anonymised.
7. Who may process the data
Data is processed by authorised and trained employees of Assiglobal S.r.l. (Art. 29 GDPR). It may also be processed by the following suppliers, appointed as data processors (Art. 28 GDPR):
- HubSpot Ireland Ltd.: CRM platform that receives form data and sends email communications;
- Alp Informatica di Sonna Giovanni: website development and technical management.
Data is not disclosed to the public or transferred to third parties for their own purposes. It may be communicated to the authorities where required by law.
8. Where the data is stored
Data collected through the forms is stored on HubSpot servers located in the European Union. Should a supplier process data outside the European Economic Area, the transfer would only take place with the safeguards provided for by Arts. 44–49 GDPR, i.e. an adequacy decision of the European Commission or standard contractual clauses.
9. Your rights
At any time you may request:
- access to your data;
- rectification or erasure of your data;
- restriction of processing;
- data portability;
- to object to processing based on legitimate interest.
You can also withdraw your consent to the newsletter, using the link in every email or by writing to amministrazione@bookingcare.travel. Withdrawal does not affect processing already carried out.
If you believe that the processing infringes the GDPR, you may lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, www.garanteprivacy.it).
10. Updates
This notice may be updated. The version in force is always published on this page. Last updated: 5 October 2026